# Britain’s insurers told to demonstrate better value for customers
Published: 2024-08-21
Category: Business
Category URL: https://business.express/category/business/
Meta Title: UK Insurers Lag in Delivering Good Customer Outcomes
Meta Description: British insurers face scrutiny as regulators find many still lack oversight and information needed to ensure consistent positive results for customers.
URL: https://business.express/britains-insurers-told-to-demonstrate-better-value-for-customers/

![undefined](https://prod.superblogcdn.com/site_cuid_cm5qsmfaw001wwirgq3ggueqg/images/2024-08-21t091445z1lynxmpek7k09artroptp4britain-markets-regulator-1736747548708-compressed.webp)

LONDON (Reuters) – Some of Britain’s insurers are still unable to show they provide good outcomes for consumers, the country’s financial watchdog said on Wednesday, a year since the introduction of tougher protections for investors.

“Progress is being made, but we are still seeing too many examples of insurers and brokers lacking the right information, governance, or oversight to ensure their customers get consistently good outcomes,” Matt Brewis, the Financial Conduct Authority’s director of insurance, said in a statement.

(Reporting by Huw Jones, Editing by Louise Heavens)


---
This blog is powered by Superblog. Visit https://superblog.ai to know more.
---