# How to run a business through an instant messaging app
Published: 2022-05-25
Category: Business
Category URL: https://business.express/category/business/
Meta Title: How To Run A Business Through An Instant Messaging App
URL: https://business.express/how-to-run-a-business-through-an-instant-messaging-app/

![undefined](https://prod.superblogcdn.com/site_cuid_cm5qsmfaw001wwirgq3ggueqg/images/hokk-finances-mark-basa-1737027711462-compressed.jpg)

**Mark Basa, director at [HOKK Finance](https://hokk.finance/), discusses how his company is run solely through instant messaging app Telegram.**

**How do you use Telegram for running your business?**

We have hundreds of different chat groups with our team and contractors that are specific to a topic, for example, development, moderators, social media, and many more. We schedule calls when we need to. We send audio files when we don’t have time to type long messages (happens a lot). And amongst it all, we reply in memes. Ridiculous as it sounds, memes are a bit like ancient Egyptian hieroglyphics to us. If we read something, most of the time a hilarious meme is enough to show our response.

**Why did you decide to run your business over Telegram?**

It’s just a part of crypto. Telegram is the heart of most projects using blockchain. I just wish they’d make it more crypto specific so you could do more with international teams like Slack.

**What are the benefits of this approach?**

There’s no bs in communication. Everything is agile. Want to build a product? Use Telegram. Want to do a competition? Use Telegram. I have brought in every one of our suppliers from PR, development, and graphic design. We’re all on it, and it makes workflow super fast. I only use Slack now when I have to. However, Telegram does limit how much we can scale on task and objective planning.

**Are there any challenges, and how did you resolve them?**

Messages – otherwise urgent voice callA. Everyone is extremely autonomous, and there is little micro-managing. We trust each other to do our jobs.

**How does your team find using Telegram for doing their daily jobs?**

They love it besides the obvious challenges of doing business.

**What do your other stakeholders think of this?**

99% of them are on Telegram, so it’s rare that we have to migrate them over and set up how we do things.

**What advice would you give to people looking to run a business online?**

Stop with all the garbage planning meetings, and just get on Telegram and start using it to scale at speed.


---
This blog is powered by Superblog. Visit https://superblog.ai to know more.
---