How to get the best ROI from your customer community.
By: Fiona Stevens, Head of Marketing, LoyaltyLion Did you know that the average customer community1 – the people that make up your bus..
Business
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ETHICAL SOCIAL GROUP APPOINTS TWO POWERHOUSE FEMALE LEADERS TO DRIVE ITS EXCITING AND REVOLUTIONARY NEW APP, FLUTTR
UK-based tech company, Ethical Social Group, has appointed Rhonda Alexander as the new Chief Executive Officer and Louise McCarthy as ..
Business
Contact Centre Absenteeism: More Flexibility is the Cure
By Jennifer Lee, Paul Milloy and Kevin Jolliffe, Intradiem Absenteeism among contact centre agents has been a persistent problem for y..
Business
Payments – SCA three things merchants need to know
With online fraud on the increase, companies must take action to make sure they meet the updated version of the Payment Services Direc..
Finance
Space travel enquiries blast off for UK’s RocketBreaks after Virgin Galactic flight
RocketBreaks, the UK’s first and only space travel agency, has witnessed an ‘astronomical’ leap in enquiries on the back of Sir Richar..
Headlines
61% of offices don’t permit music, despite over half of employees being in favour
Ahead of employees returning to the office, new research by Office Furniture Online delves into one of the biggest workplace debates:..
Business
TCS is Now UK’s #1 Software and IT Services Company
Tata Consultancy Services’ UK Revenue of £2.63 Billion in 2020 Placed it at the Top in the UK Market, According to TechMarketView LOND..
Business
LEGIONELLA THREAT: HOW BUSINESSES CAN AVOID THE NEXT HEALTH CRISIS LURKING IN THE WATER PIPES
– Low building occupancy and closures may create stagnant conditions favourable for Legionella growth – NSF International,..
Business
OSIT RESEARCH IDENTIFIES ENDURING DEMAND FOR THE OFFICE AS IMPACT OF HOME WORKING GROWS
Survey reveals that 84% of respondents want to return to workplace once vaccinated and 75% report that their company has maintained it..
Business
More than Half of Employees say Lack of Flexibility is a Deal-Breaker
More than half of the global workforce say they are prepared to leave a job that’s lacking in flexibility and remote working options. ..
Business
How to Reinvent Your Digital Experience to Stay Ahead of the Curve
By Sarah Carver, Head of Digital at Delta Capita Customer experience is everything – but to stay ahead of the curve, fina..
Business
Outpost24 acquires threat intelligence solution Blueliv to create advanced cyber threat landscape monitoring offering
Outpost24, an innovator in full stack cybersecurity assessment, today announced the acquisition of Blueliv, a leading cyber threat int..
Business
STAY ORIGINAL COMPANY LTD REFINANCES LOANS TO CYNERGY BANK RESULTING IN SIGNIFICANT COST SAVINGS
Stay Original Company Ltd, which owns and operates five freehold coaching inns throughout the South West of England has more capital ..
Business
HR jobs fall 38% year-on-year but demand for interims holds strong as employers utilise contingent workers
Professional vacancies for human resources specialists dropped by 38.1% year-on-year in 2020, however demand for interims remained str..
Business
OVER HALF OF FEMALES USE TOILETS TO HELP DEAL WITH ANXIETY, NEW STUDY SHOWS
More than half (52%) of women use the toilet as a place to escape to if they are experiencing high levels of anxiety, according to a n..
News
Coming to terms with your work-life imbalance
By Marcus Beaver, UKI Country Leader at Alight Solutions “The best thing young people can do early in their careers is to work on the ..
News
The post-pandemic workplace
Is the ‘office’ an outdated concept? Is the constraining nature of something ‘official’ being replaced with workplaces which prioriti..
News
Touching a customer’s arm seems awkward – but they spend more if you do!
Salespeople think physical interaction with a customer will be awkward, but the customer does not think the same and will actually spe..
Business
RO CAPITAL PARTNERS MAKES FIRST INVESTMENT CO-LEADS £1.1 MILLION FUNDING ROUND IN BAMBOO AUCTIONS
Proptech company also signs deal with Rightmove RO Capital Partners, the RO Group’s investment arm, is pleased to have co-led a £1.1m ..
Finance
UK small business owners spend 4.8 billion hours a year both doing and worrying about finance admin
29% of UK small business owners have mental block about finance admin 28% claim to be entrepreneurial but not financially minded More..
Business
Should Your Business Have Summer Hours?
With the warm days here, many organisations are introducing summer hours into the workforce. A type of benefit aimed to attract and re..
Business
The benefits of having a remote-working team
By Jamie Goral, award-winning business coach at ActionCOACH Whilst the appeal of working from home is beginning to wear off for many p..
Business
How to successfully grow your business through acquisitions
By Mattias Kaneteg, founder and CEO of international web hosting company Miss Group, shares his experience of growth throu..
Business
Hybrid Work is Here to Stay. Enterprises Need to Ensure Productivity is Too
By Paul Walker, EMEA Technical Director, iManage The assumption that everybody needed to physically be present in the sam..
Business
How should we go about implementing hybrid working?
By Laura Jackson, Associate, LexLeyton When we think back to those chaotic days of late March 2020, with kitchen tables being commande..
Business
Hospitality Employers Need to be Flexible to Survive
Staff in the hospitality industry are at an all time low, businesses are reopening their doors, preparing for the hoped complete easin..
Business
Looking on the bright side: SMEs optimistic about post-lockdown growth
New data reveals that almost one in five (17%) of small business owners expect their revenues to grow by 10% in the first six months a..
Business
OTB Ventures launches new $60m fund to back European businesses at the next stage of growth
$30m raised through the ESCALAR programme of the European Commission and European Investment Fund New capital will be used to support ..
Business
Preparing for the workforce of 2021 – A lot has changed in a year
Chris Parke, CEO at Talking Talent While the end of lockdown restrictions and potential office returns suggest a welcome shift to ‘nor..
Headlines
How to run a call centre while working from home
By: Ludovic Rateau, Chief Technical Officer of business communications firm Ringover When Alexander Graham Bell made his f..
Business
5 ways to increase productivity in your hybrid teams
By Nabila Salem, President at Revolent Group. If the last year and a half has taught us anything, it’s that employees are..
Business
Work Life Balance in Business
By: Lee Biggins, founder and CEO of CV-Library. In a recent candidate survey to CV-Library candidates, 18.4% said they were looking fo..
Business
Nomadic working’ set to soar this summer as employees ditch cities for the countryside and coast
An unprecedented surge in both staycations and remote working is set to create a new cohort of ‘Nomadic Workers’ this summer, researc..
Business
PERWYN GROWTH CAPITAL LEADS $30m FUNDING ROUND IN LOOKIERO
Fashion tech start-up closes Series C to consolidate leadership positions across Europe Perwyn, a family-backed private equity and gro..
Finance
Fintech disruptor Reach gains momentum with appointment of David Mays as independent board member
Ecommerce localization specialist, Reach, has attracted another senior appointment to drive its accelerating market growth The leadin..
Business
How I transformed my therapy business online during the pandemic
By Geraldine McCullagh, Founder of Me-Time Therapies. When I launched my business Me-Time Therapies 24 years ago, my main offering was..
Business
Welcome to Palmares Ocean Living & Golf: The Ultimate Luxury Investment
Nestled in a natural amphitheatre on the Algarve coast sits Palmares Ocean Living & Golf. The resort combines exceptional golfing ..
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