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Retail industry lags behind in customer experience strategy

Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery NTT Ltd., a world-leading global technol..

Smartr365 launches Microsoft-powered SmartrTalk feature to streamline remote meetings

Smartr365 launches Microsoft-powered SmartrTalk feature to streamline remote meetings

Direct integration with Microsoft reiterates Smartr365’s position as the UK’s leading mortgage technology platform Smartr365 has today..

Duty of care: How employers can support the wellbeing of their distributed workforces

Duty of care: How employers can support the wellbeing of their distributed workforces

Kristine Dahl Steidel, Vice President End User Computing EMEA, VMware Employees around the world have become accustomed to working ..

Taking Your Customer Experience to the Next Level

Taking Your Customer Experience to the Next Level

By Nicola Buckley, Executive Vice President, Global Service Delivery, Park Place Technologies During the past year, businesses around ..

How technology is supporting the logistical rollout of Covid vaccination

How technology is supporting the logistical rollout of Covid vaccination

By Joshua Pines, Co-founder Sirenum According to the Wellcome Trust, the discovery and research phase of a vaccine is anywhere from tw..

GBG and InnoValor Team Up to Tackle Fraud in Digital Surge from COVID

GBG and InnoValor Team Up to Tackle Fraud in Digital Surge from COVID

Tech experts partner to bring added security to account onboarding and verification GBG, the global specialist in identity data intell..

The Big Exchange partners with Moneyhub to connect positive impact savings and investing with open banking technology

The Big Exchange partners with Moneyhub to connect positive impact savings and investing with open banking technology

The Big Exchange announces it is partnering with leading open finance platform Moneyhub to use the power of open banking technology T..

How HR takes the blues out of Blue Monday

How HR takes the blues out of Blue Monday

By Mai-Po Wan, Director of Product Marketing, HR & Payroll, Sage Group PLC Blue Monday is said to be the most depressing day of th..

Fruugo now available through plentymarkets

Fruugo now available through plentymarkets

New platform integration simplifies international trade for thousands of retailers Fruugo, the online marketplace specialised in cross..

Covid-19 Impact on Sun Care Products Market

Covid-19 Impact on Sun Care Products Market

Future Market Insights (FMI) in its latest study on the sun care products market has anticipated that the market will witness a steady..

How to achieve your business goals in 2021 by integrating sales and marketing

How to achieve your business goals in 2021 by integrating sales and marketing

By Christian Doyle, Director – The Overtake Ltd Many companies will find themselves continuing to adapt their business strategy ..

LEI: Not a garland from Hawaii but a foundational risk management component

LEI: Not a garland from Hawaii but a foundational risk management component

By Peter Newton, Managing Director and Eric Mueller, Strategic Netting Lead, D2 Legal Technology What is a Legal Entity Identifier (LE..

How technology will continue to move the needle in 2021

How technology will continue to move the needle in 2021

By Carolina Rossi Wosiack, Managing Director, EMEA at CI&T General While 2020 felt like a year full of change – and we did see 10 ..

How to Establish More Effective Payroll Management

How to Establish More Effective Payroll Management

By Carolyn, Tapcheck Payroll management is indispensable for the efficient management of your business. As long as you have employees,..

Looking ahead to 2021 as Europe attempts to green the recovery

Looking ahead to 2021 as Europe attempts to green the recovery

By Carmen Ene, CEO at 3stepIT Defined in no small part by the COVID-19 pandemic, this year has seen major social and economic disrupti..

Do I Have to Pay an Employee Who Does Not Submit Their Timesheet?

Do I Have to Pay an Employee Who Does Not Submit Their Timesheet?

By Samantha Reynolds , Helpside The short answer to this very common question is yes.. Many small business leaders face the challenge ..

How to keep remote working staff motivated during lockdown three.

How to keep remote working staff motivated during lockdown three.

By Nimesh Shah, Marketing Director Feel Good Contacts Lead by example If employees are expected to keep up with their bosses by checki..

GSC Grays cuts by 68% invoice processing time with Yooz most powerful cloud software

GSC Grays cuts by 68% invoice processing time with Yooz most powerful cloud software

– The number one in real-time AP automation solution helps accelerate the Digital Transformation of GSC Grays –  GSC Grays..

Equities First Holdings Rebrand Marks Ambitious Growth Plans

Equities First Holdings Rebrand Marks Ambitious Growth Plans

Equities First Holdings, LLC, a global leader in asset-backed financing, today introduced a new corporate brand and identity. The firm..

What the Festive Shopping Period Can Teach Retailers

What the Festive Shopping Period Can Teach Retailers

By Nicky Tozer, VP EMEA, Oracle NetSuite  Retailers across the UK are rushing to make the most of the lucrative holiday season. Shoppe..

HOW RESILIENCE CAN HELP YOU TO OVERCOME CHALLENGES AND ACHIEVE FUTURE SUCCESSES

HOW RESILIENCE CAN HELP YOU TO OVERCOME CHALLENGES AND ACHIEVE FUTURE SUCCESSES

By Chris Farmer, leadership and management training expert and founder of Corporate Coach Group Overcoming challenges and setbacks is ..

Billhop partners with Visa Finland and OmaSp to improve working capital for Finnish businesses

Billhop partners with Visa Finland and OmaSp to improve working capital for Finnish businesses

 Billhop  has announced a partnership with Visa Finland and Oma Säästöpankki Oyj (OmaSp) to help Finnish businesses improve their cash..

2020 happened, now it’s time to get the recovery right in 2021

2020 happened, now it’s time to get the recovery right in 2021

MANFRED ABRAHAM – CO-CHIEF EXECUTIVE AT YONDER With the UK having endured its second national lockdown, following months of econ..

Are you a Productive or a Creative?

Are you a Productive or a Creative?

By Mark Simmonds is a creativity, insight and innovation expert and the founder of GENIUS YOU  This is an extract from the opening pag..

’Data blind’ marketers are failing to access insights that can improve their campaign ROI

’Data blind’ marketers are failing to access insights that can improve their campaign ROI

Research has shown that marketing professionals are blind to much of the data that provides them with crucial insights to improve mark..

From surviving to thriving: Vintage Cash Cow reinvents itself and unlocks recycling potential to help people cash in while clearing out

From surviving to thriving: Vintage Cash Cow reinvents itself and unlocks recycling potential to help people cash in while clearing out

Vintage Cash Cow, the UK’s first one platform to make selling people’s old and vintage items fast, fair and simple through a free-to-u..

3 Tips on How to Spot Online Payment Fraud during Holiday Shopping Season

3 Tips on How to Spot Online Payment Fraud during Holiday Shopping Season

As e-commerce continues to soar, so does the number of various payment scams. This year e-commerce will have to handle most of the hol..

2020 happened, now it’s time to get the recovery right in 2021

2020 happened, now it’s time to get the recovery right in 2021

MANFRED ABRAHAM – CO-CHIEF EXECUTIVE AT YONDER, the insight consultancy that blends research, strategy, imagination and activati..

2021 B2B Marketing Trends

2021 B2B Marketing Trends

By Lis Anderson, Director, AMBITIOUS PR  It’s fair to say that this year, our lives and livelihoods have been challenged to such an ex..

How to keep your business trading in tough times

How to keep your business trading in tough times

By Caroline Hayward, Founder of the Chairman’s Network and Frank Lewis, Advisory Member of Chairman’s Network and a Non-Ex..

Atlassian looks to revolutionize ITSM with Jira Service Management

Atlassian looks to revolutionize ITSM with Jira Service Management

It helps teams leverage a low-code approach to defining and refining their own workflows Atlassian Corporation Plc (NASDAQ:TEAM), a le..

Your New Year Self-Reflection checklist It’s time to reset before you rebuild

Your New Year Self-Reflection checklist It’s time to reset before you rebuild

By  Julie Cameron, Managing Director of DRIVE Engagement As we approach the New Year, we need to step back and take a moment to self-r..

A guide to innovation governance

A guide to innovation governance

Barrie Dowsett ,Myriad Associates… According to the government’s latest Innovation Survey published earlier this year, 38% of UK..

Diversity & Inclusion in Leadership Development

Diversity & Inclusion in Leadership Development

Leila McKenzie-Delis, Founder and CEO of DIAL Global The business case for diversity has been proven and it is now time for organisati..

Certification Europe Ltd. announce employee engagement partnership with Thrive.App

Certification Europe Ltd. announce employee engagement partnership with Thrive.App

Certification Europe has today announced their partnership with Thrive.App, which has involved the development of an employee engageme..

Business Management Challenges and Solutions in the New Normal

Business Management Challenges and Solutions in the New Normal

By Simon Haighton-Williams CEO at Adaptavist The COVID-19 pandemic has catapulted virtually all organisations into adopting remote wor..

Energy management: From survival to security via net-zero

Energy management: From survival to security via net-zero

By Andrew Grover, CEO, Advantage Utilities There have been a lot of net-zero announcements lately – in October China announced it plan..