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2 | Business Express


Apprenticeships start-up Multiverse, has appointed Totality Services as their external IT support company  

TOTALITY SERVICES, London’s highest rated IT service provider, has today announced that they have been appointed as the IT service provider for the UK’s largest EdTech firm, Multiverse, which is owned by Euan Blair, son of ex-Labour party leader and Prime Minister Tony Blair.

The retained agreement sees Totality Services supporting over 300 staff members globally. Totality Services are working closely with Multiverse across internal IT services, including, full IT support (onsite and remote), IT security, disaster recovery and business continuity solutions.

Multiverse (previously WhiteHat) is an EdTech start-up focused on high-quality education and training through a unique apprenticeship model. Founded by Euan Blair in 2016, Multiverse matches talented individuals with careers and delivers world-class training in a wide range of qualifications in leadership, digital, and technology.

Multiverse works with over 300 businesses, helping them embrace digital transformation, close skills gaps and develop a diverse talent pipeline. Apprentices benefit from one-to-one coaching, applied learning, and a community of social, networking and leadership opportunities.

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Luis Navarro, Co-Founder at Totality Service, said: “We’ve been supporting Multiverse since May 2020 and it’s great to be finally announcing our long-term partnership and plans to work together on smarter IT solutions for their business. 

“We’re extremely proud to be working with Multiverse as their trusted IT support provider. We’ll be working closely with their staff to ensure that they are receiving the highest IT service possible.

“Since we began supporting Multiverse’s team last year, we have continuously been given five-star ratings through Feefo, the most widely recognised independent seal of excellence. Their team has grown nearly three times in a year, and despite the exponential growth, we have continued to provide the highest quality service available.”

Libby Dangoor, Chief of Staff at Multiverse, said: “In the past year we’ve expanded rapidly in both the UK and US, delivering our outstanding alternative to university and corporate training remotely to thousands of future leaders. This scale, combined with the shift to remote delivery driven by the global pandemic, has only raised the importance of fast and effective technology support for our team.”

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